UPS / FedEx shipments Customs Clearance
Why use the courier’s in-house customs brokerage department to clear your UPS/FedEx shipment when you are paying almost 50% more in fees? We charge a flat customs brokerage fee based on the value of the shipment. Compare our rates to UPS brokerage fees below.
|Shipment Value$||Our Flat Clearance Fee$||Courier’s average brokerage fee + extra added fees||Our flat clearance fee will SAVE YOU an estimated:|
For UPS shipments, you will need to contact UPS at 1-800-742-5877 ext. 3, reference your tracking number and let the customs representative know that you have your own customs broker (Bay City Brokers- Tel: 877-535-4777 Fax: 866-400-0701). The representative will then make a note to forward the clearance request to Bay City Brokers when the shipment requires clearance.
For FedEx shipments, you will need to contact FedEx at 1-800-463-3339, say “English”, say “customs clearance”, reference your tracking number and let the customs representative know that you have your own customs broker (Bay City Brokers- Tel: 877-535-4777 Fax: 866-400-0701). The representative will then make a note to forward the clearance request to Bay City Brokers when the shipment requires clearance.
Email us a copy of the invoice or order confirmation which includes the purchase price and the product description. Please also include your full name, telephone number and province to firstname.lastname@example.org. We will then email you with the next steps and information required.
Once you send us the requested information, we will send you a pre-clearance invoice along with payment instructions.
Payment processed. After you make a payment we will be able to clear your shipment through customs.
As soon as you receive the tracking details from the shipper, you will need to contact the courier company and let them know you would like to use your own customs broker to clear your package through customs.
Frequently Asked Questions
Can I not clear my UPS/FedEx package myself?
Yes, of course you can. If you have a couple of hours, a car, are able to take time off work and deal with customs during business hours. Then sure, why not?
Generally, people who contact us and use our services find it is not worth taking time off work and spending a few hours to save $25.00. They would rather let the professionals handle it for them.
When do I have to update the courier (UPS/FedEx) that I would like to use your customs brokerage services instead of their in-house customs clearance services?
Generally, it is best to update UPS/FedEx that you would like to use your own customs broker as soon as you receive the tracking number.
I frequently import products from the U.S. shipped via UPS. Is there a way to set up an account?
Certainly. Contact us and one of our certified customs specialist will be glad to assist you.
Our reviews, compared to what others are saying about UPS Brokerage fees.
Bay City Brokers
|“I never knew that I had the choice to select my own customs broker. Thanks again for the great service and saving me money. Paying $35 on my $775 speaker set is a lot better than the $78.50 UPS was charging me.”||“I just got off the phone with UPS and the women on the phone gave me a brokerage fee of $80.00 on a $1,000 item.”|
|“Glad I found your services. Thank you for saving me money. Paying $25.00 for clearance rather than UPS’s $50.00 plus COD was well worth finding you guys.”||“My shipment was valued at $229.00. UPS tried to bill me $51.25 ($47 for brokerage + $4.25 COD charge)!”|
|“I have tried many other Customs Broker to clear my UPS packages. You are by far the most cost efficient customs clearance broker I have come across.”||“I am done paying the excessive UPS brokerage fees. What a rip off! I use another customs broker to clear my UPS shipments but still use UPS delivery services. Which is what I hired UPS to do.”|
Read what others are saying
The links below are two websites (not affiliated with us) that offer details on self-clearing. They also include comments and opinions about UPS brokerage fees.