Commercial Shipments – Customs Broker Process

The Customs Broker Process is not as complicated or convoluted as you might have originally thought. We have a 5-step process that we undertake to make it as painless as possible.



Contact us for a quote. One of our certified customs specialists will be able to go over any questions you may have about the importing process.


Complete the forms and email or fax them back to us.  Our new accounts department will then go over your forms and set up an account for you.


We are all set! Sometimes, the carrier or courier company may call to confirm who your customs broker is. In case they do, please provide the following details:

Customs Broker: Bay City Brokers

Tel: 877-535-4777

Fax: 866-400-0701


The Certified Customs Specialists will then email you a quote along with next steps and the two forms you will need to complete.


You will receive a confirmation email in regards to your account. Once your account is all set, we will update your carriers of the change.

Get a Quote

Quick & Easy!


Our team consists of Certified Customs Specialists (CCS designates) who have passed a lengthy examination based on Canada Customs rules and regulations.  This proves that they have the knowledge necessary to be experts at what they do.


Customs clearance is a very time sensitive business and we take great pride in every shipment we clear. Interruptions to your business can prove costly.   We ensure there are no delays in the customs clearance of your shipments.


With us, there are no extra complex fees! Some customs brokers are known to add additional fees such as line fees, PARS fees, EDI fees, cod fees, etc. With our flat customs brokerage fee you know exactly what you are paying.

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